Contact Us
General Enquiries
This is intended for Ireland enquiries only; for non-Ireland enquiries, please use the contact us page for that specific Baxter location.
Ireland Head Office (Registered Office)
7 Deansgrange Business Park, Blackrock, Co.Dublin, A94 XD50
Tel: +353 (0) 1 2065500
Fax: +353 (0) 1 2065555
Email: [email protected]
Please do not submit CVs through this email. All job applications must be completed though the Careers Page
Customer Services
Customer Services Dublin - OPAT
For compounding orders and enquiries, please contact:
+353 (0) 12065544
Customer Services Dublin - Home Dialysis
If you are a patient or healthcare professional using our home dialysis service, please contact: +353 (0) 12065522
Email: [email protected]
Customer Services Dublin - Compounding
For compounding orders and enquiries, please contact:
+353 (0) 12065596
Customer Services Dublin - Hospital
For orders and enquiries about Baxter products used in hospitals, please contact: +353 (0) 12065505 / +353 (0) 12065570
Email: [email protected]
Customer Services Belfast
Hospital and Home Dialysis
For orders and enquiries about Baxter products used in hospitals and if you are a patient or healthcare professional using our home dialysis service, please contact:
+44 (0) 800 0280826
Email [email protected]
Adverse Event and Product Complaint Reports
Pharmacovigilance Adverse Event reporting
If you have a drug safety concern or would like to report an adverse event.
Phone: +44 (0) 1635 206360
Email: [email protected]
For further information in relation to PV and adverse event reporting please click here.
Quality
Baxter’s Quality Team is responsible for reporting and monitoring all product related complaints and concerns.
Phone: +353 (0) 12065500
Product complaints:
Email: [email protected]
For queries regarding Field Corrective Actions (safety corrections and product recalls):
Email: [email protected]
Medical Information
Our Medical Information team works to inform and educate healthcare professionals and patients about our products by providing clinical and scientific information that may support clinical decision-making.
Medical Information Online Portal: https://medinfo.baxterhealthcare.ie
Email: [email protected]
Phone: +44 (0) 1635 206345
All information and personal data you provide will be processed by Baxter as a responsible entity (data controller) for the purposes of providing you with a response to your medical information enquiry and to enable us to deal with your enquiry appropriately, and if applicable, for the monitoring of Baxter medicinal and device products’ safety. In these circumstances, we may share your data with health authorities as required by applicable laws and with other Baxter entities involved in monitoring of our products safety as well as with our service providers. Other Baxter entities and service providers may be located in countries outside of the EU/EEA and not provide for the same level of data protection as required in EU, however they are contractually bound and obliged to comply with our local privacy standards. You have a right of access and correction of your personal data which we hold about you. Your data will be protected and kept confidential in line with Baxter policies and local regulations.
Finance
The finance team deals with all invoicing and payment matters.
Credit to Cash
Phone: +353 (0) 12065508
Email: [email protected]
Accounts Payable
Phone: +353 (0) 12686868
Email: [email protected]
Technical Service
If you require technical support for a Baxter device such as our dialysis machines and all other general enquiries, please contact:
Tel: 01 206 5524
Email: [email protected]
Peritoneal Dialysis (PD)
Tel: 1800 259 359
Home Hemo Dialysis (HHD):
Tel: 1800 844 421
Water Treatment Technical Services, Prismaflex & PrisMax 24 hour Helpline
Tel: 1800 844 450
Corporate
Ethics and Compliance
Baxter’s Ethics and Compliance Helpline is an independent telephone and Web resource that is available for employees and their families, suppliers, customers, and other Baxter stakeholders to seek guidance about or report possible company ethics and compliance issues.